Our comprehensive services include:

• Configure and optimize AR solutions tailored to your client.
• Automation configuration, optimization and ongoing support. See SMART – our AR platform.
• Operating as an extension of any credit department. See why CFOs choose TCD. 
• Global receivables management.
• Risk scoring and forecasting. Read more about Risk Analysis.
• Dispute and Deduction Management
• Trade Credit Risk Analysis
• Consulting

Companies with $20M+ in annual revenue that want to accelerate cash flow, reduce DSO, and strengthen AR processes.  If you know or suspect they are experiencing any of the following warning signs, then they would likely benefit from working with TCD:

• Unacceptable level of bad debt expense.
• Greater than industry average days sales outstanding (DSO).
• High employee turnover in your credit department
• Complaints from sales regarding slow response and inexperience of credit department staff.
• Complaints from customers that credit personnel are unprofessional or don’t follow through.
• Reports you receive are not timely, not accurate or not accessible for critical decisions.

Upon approval for the Partner program, you will be able to make introductions between your referral and your assigned TCD executives.  The initial point of contact with a referral is normally with their CFO, CEO, Controller or Investor.

 Through automatic monthly ACH payments once your referred client pays TCD.

 No. TCD manages all implementation, reporting, and service delivery. You simply provide the introduction.

An initial discovery consultation is conducted to determine level of service and solutions required, followed by a retainer contract for services.

No. Joining the TCD Referral Partner Program is completely free.

In a smoothly running department that has excellent processes and sophisticated technology, you can simply replace or add qualified people. However, if you have numerous delinquencies, unforeseen bad debt write-offs and/or out of control deduction problems, you need to focus on the true cause of the problem.  TCD provides solutions that can quickly remedy these issues and keep them from reoccurring.

Real cost savings, improved customer relations, confidence in the integrity of your receivables asset and essential reporting to better manage and predict cash flow.

Yes.  TCD operates internationally, supporting hundreds of companies worldwide.  We maintain a multi-lingual staff that works around the clock to serve our clients.

TCD becomes a seamlessly integrated branch office that answers the phone and communicates with your customers as you would.  TCD is not a third-party vendor or a collections agency.  We communicate and operate with the professionalism you would expect from your most talented employees. As a strategic partner, TCD can quickly become a cohesive and transparent component of the business’ daily operations.

TCD has experience serving over 100 industries and over 500 companies, U.S. and multinational. We leverage knowledge of trade credit terms and industry “best practices” in an effective delivery of trade credit analysis and trade receivables management disciplines.

Yes.  Many of our clients have very seasonal business operations, leading to slow periods for receivables management needs.  We accommodate this by offering variable cost plans in managing your trade receivables.

Yes. TCD specializes in and only provides commercial trade credit services to businesses and private equity portfolio companies. We do not provide consumer credit services.

Most companies see measurable improvement within 30 days.

The demonstrated values and business ethics of The Credit Department set the industry standard and duty to serve clients first. Because we are deeply integrated into your business, we may be privy to pricing, sales goals, promotion, trade credit risk tolerance and strategic plans. Serving competitors within your specific market space occurs only when agreed on by our clients and when in compliance with anti-trust regulation. Our secure technology is also designed to protect valuable data.

Managing trade credit risk is much more complicated than just making collection calls. Few companies have the experience of working inside manufacturing, distribution and service businesses. Most highly skilled trade credit experts remain in Fortune 100 companies their entire careers. TCD has spent millions of dollars to integrate technology into our model and monitor the next generation technologies. Most companies that manage outsourced trade receivables do not have that technology or capacity to innovate like TCD.