Organizations operating in today’s complex financial environment require more than task-level automation to effectively manage accounts receivable. While tactical AR tools can improve efficiency, they often leave unresolved the systemic issues that drive late payments, disputes, and elevated credit risk.
The Hackett Group review of SMART, developed by The Credit Department, Inc., finds it to be a strategic platform designed to improve cash flow and AR quality. SMART integrates advanced automation, structured process frameworks, and expert AR practices to address underlying root causes, enhance cash flow reliability, and improve overall receivables quality. Unlike tactical tools that automate tasks, SMART addresses the systemic drivers of late payments and disputes, combining automation with proven AR practices to deliver more reliable receivables performance.
